Canadian Association for Supported Employment

Solution-Focused Career Practitioner

Solution-Focused Career Practitioner

CASE Logo, Canadian Association for Supported Employment, Learning and Development

Deeper Understanding. Better Solutions.

The solution-focused approach to supported employment invites us to remember that every job seeker holds a core part of the solution to their employment challenges. Through active listening, genuine curiosity, and powerful solution-focused questions, we invite each job seeker to envision their preferred future employment while encouraging them to explore the strengths, resources, and sources of motivation that will enable them to achieve their goals. 

This training program fosters a foundational understanding of the solution-focused approach while applying a signature framework of tools and techniques that align with various phases of career development. Through a blend of learning content and practical application, participants learn to effectively align the solution-focused approach with their respective practice. 

Upon completion, learners will receive micro-credentials that verify their participation in the program and outline the targeted knowledge, skills, and/or competencies addressed.  

The Solution-Focused Career Practitioner certificate program has been created in partnership with a content development committee that included employment specialists from Team Work Cooperative Ltd. and the Employment Solutions Society, Nova Scotia Works. 

Program Delivery

This 5-week facilitated online program offers a blend of both asynchronous (independent) and synchronous (scheduled) learning activities. Asynchronous learning activities include reviewing learning modules, posting in discussion forums, and completing weekly assignments. Synchronous activities include participating in three live webinars, open-hour discussions, and partnering with other learners to practice and develop new skills. 

The 3 live webinars present additional content. The class size is kept small to facilitate engagement and networking among learners. Both the webinar and the discussion forums offer opportunities for collaboration and feedback from your instructor and cohort (learning group).  

If you require an accommodation to participate in this program, please reach out to our National Trainer and Enrollment Coordinator at [email protected] or the Director of Learning and Development at [email protected] 

This program is currently available in English. We are working to make the program available in French. 

To register for this certificate program, contact: [email protected].

Registration Fees

Registrant Type | Type d’inscriptionCost | Cout $ (CDN)
Case Member | Member de l’ACSE$400
Non-Member | Non membre$450

Note: The cost does not include HST/GST/PST/QST. The applicable provincial sales tax rate will be applied to your invoice.

Cancellation Policy

In order to provide you with the best possible learning experience, we keep class sizes for the Solution-Focused Career Practitioner Certificate Program small. Due to this limited seating, we request that if you must cancel, you do so at least 14 days before the scheduled start of the class to receive a full refund. If you must cancel with less than 14 days’ notice, we will do our best to fill your spot with another interested participant. If we are successful, we will reimburse you for your full registration fees. If we are not able to fill your spot, we will refund you 50% of your fees. We are not able to offer refunds for cancellations made after the course has begun.

*Customized dates/options available for large groups.


Learners are required to have 2+ years of experience within supported employment or related sectors.

Book an appointment with our Enrollment Coordinator to discuss this certificate program and other learning opportunities.​

If you are experiencing any technical difficulties registering for this program, please reach out to [email protected].

To discuss accommodations or to register more than 5 learners at one time, please reach out to our Director of Learning and Development [email protected].

Upcoming Training Sessions

Start Date

September 16, 2024

End Date

October 20, 2024

Course Length:

5 weeks


Online Learning

Start Date


End Date


Course Length:

5 weeks


Online Learning

*Customized dates/options available for large groups.

Frequently Asked Questions

1. How do I know if this is the right training opportunity for me?

Are you an experienced practitioner looking to enhance conversations with your clientsemployersand staff or colleaguesDo you want to shift conversations to accentuate solutions rather than challenges? If so, this offers:

  • basic understanding of solution-focused tools and techniques; 
  • willingness to explore how the solution-focused approach aligns with the career development process; and,
  • the ability to engage in a reflective practice in order to intentionally integrate solution-focused tools and techniques into your role as a career practitioner. 

you’re unsure, we invite you to book a discussion with our Enrollment Coordinator to further explore best fit.  You can schedule a time that works for you by emailing 
[email protected]

2. How many weeks does it take to complete this certificate program?

This is an online 5-week program (5 weekly modules) and will require a total of 25 hours to complete. One (1) hour per approximately every second week will be allocated to a live webinar, while the remaining weekly commitments can be completed on your own time.

3. How many hours should I dedicate to this program each week?

We recommend allocating at least five (5) hours per week.

4. Where does the training take place?

This program is completed online via the CASE Learning Portal.  

5. What are the weekly requirements?

To successfully complete this program, learners are required to complete the following by Sunday evening every week: 

  • Participate in the discussion forum by posting 1 original post and responding to 2 others. 
  • Review the modular content and resources. 
  • Attend the weekly live webinar. 
  • Submit the learning activity (requires 80% grade to pass). 
  • Complete the knowledge check (requires 80% grade to pass).  

For more details, please review the  How it Works Infographic.  

6. Can I complete the program requirements on my own time?
While this program is primarily asynchronous, learners are required to attend three (3) live webinars and submit all weekly commitments by Sunday evening every week.
7. What happens if I miss one of the webinars?

Your instructor will provide you with a detailed training calendar prior to the training start date. Learners are encouraged to schedule time in advance to complete program requirements to prevent conflicts.  CASE understands that, on occasion, missing a live webinar may be necessary and a recording will be provided.     

8. When do the weekly live webinars take place?

In Solution-Focused Career Practitioner, the weekly live webinars occur during weeks one (1)three (3) and five (5) on Wednesdays from 2 – 3 p.m. eastern time. 

9. Where do the weekly live webinars take place?
Webinars are facilitated through the Zoom platform. Please make sure you have a Zoom account set up before the first webinar and that you join with a working microphone and video camera to fully participate.

You can access the meeting details within the learning portal itself or in the training calendar sent to you from the instructor. The instructor will also include the meeting details in their weekly communications to the learning cohort.   

11. I require an accommodation. Who should I speak with?

We invite you to review our Accessibility Statement and to connect with the Director of Learning and Development if you require an accommodation for any of our training offerings. 

12. What is your refund/cancellation policy?

To provide you with the best possible learning experience, we keep class sizes small. If you must cancel, please notify the Learning & Development team 14 days before the scheduled start date to receive a full refund. If you must cancel with less than 14 days’ notice, we will do our best to fill your seat with another interested participant. If we are successful, we will reimburse you for your full registration fee. If we are not successful, we will refund you 50% of your fee. We are not able to offer refunds for cancellations made after the training has begun. 

What Our Members Are Saying​

"I can’t even begin to explain the numerous new perspectives I gained while taking the SEE program. The instructors helped guide us through each new concept and technique to ensure we consistently provide quality services within our respective organizations."

Stephanie Gould

Employment Maintenance Worker
Nova Scotia Works – Cumberland African Nova Scotian Association
"This course helped me refine what Supported Employment looks like. It allowed me to get out of my comfort zone and get familiar with new ways of approaching employers, supporting clients, and working with my organization to be better in the future.”

Leslie York

Youth Leadership Coordinator
YMCA of Cape Breton
"Completing this course has definitely reenergized me and although I have always loved this kind of work, it has me excited to try some new approaches and resources. I feel I have a larger toolbox of resources than before.”

Robin Benedict

Employment Maintenance Worker / Job Coach
PeopleWorx Society
"I was so impressed with the instructors and how the course was delivered. The tools and strategies … allowed me to understand what my role as an employment specialist was really all about. I deployed the tools and strategies within my role with a lot of success…"

Trevor Folgering

Job Developer
Partners in Employment
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