Canadian Association for Supported Employment

An Intersectional Approach to Supporting Career Development, CASE and CERIC logos
CERIC logo phone

Moving towards Equity and Empowerment.

The strength of the Canadian workforce lies in its diversity. Each job seeker holds unique social identities, experiences, and strengths. It is important for career and employment professionals to understand these identities and their intersections. This awareness allows you to individualize your support and assist clients to advance in their chosen careers. 

This certificate program offers an enhanced understanding of the impact of intersectionality for job seekers who are Black, Indigenous, and Persons of Colour who experience Disability (BIPOC-D). It offers critical insights into the employment experiences of BIPOC-D job seekers.  

The program content, discussions, practical assignments, and live webinars explore key concepts like anti-racism and anti-ableism to grow your awareness and commitment to allyship and advocacy. You will learn research-based strategies to practice an intersectional and trauma-informed approach to career support.  

The program provides an opportunity to focus on delivering equitable and effective services and to form meaningful partnerships with BIPOC-D job seekers and employers. Upon completion, learners will receive micro-credentials that verify their participation in the program and outline the targeted knowledge, skills, and/or competencies addressed. 

An Intersectional Approach to Supporting Career Development certificate program has been developed by the Canadian Association for Supported Employment (CASE) in partnership with CERIC.  

In a meeting room, a group of people with different racial identities sit and have a discussion. The image depicts the importance of meaningful collaboration between different individuals to boost workplace diversity, equity, and inclusion.

Program Delivery

This 6-week facilitated online program offers a blend of both asynchronous (independent) and synchronous (scheduled) learning activities. The asynchronous learning activities include reviewing learning modules, posting in discussion forums, and completing weekly assignments. Synchronous activities include participating in weekly webinars and open–hour discussions. 

The weekly live webinars present additional content. The class size is kept small to facilitate engagement and networking among learners. Both the webinar and the discussion forums offer opportunities for collaboration and feedback from your instructor and cohort (learning group).

The program content, learning aids, and PowerPoints are available in English and French. The program is currently facilitated in English only.

To register for this certificate program, contact: [email protected]. 

Registration Fees

Registrant Type | Type d’inscriptionCost | Cout $ (CDN)
Case Member | Member de l’ACSE$400
Non-Member | Non membre$450

Note: The cost does not include HST/GST/PST/QST. The applicable provincial sales tax rate will be applied to your invoice.

Cancellation Policy

To provide you with the best possible learning experience, we keep class sizes small. Due to limited seating, we request that if you must cancel, you do so at least 14 days before the scheduled start of the class to receive a full refund. If you must cancel with less than 14 days’ notice, we will do our best to fill your spot with another interested participant. If we are successful, we will reimburse you for your full registration fees. If we are not able to fill your spot, we will refund you 50% of your fees. We are not able to offer refunds for cancellations made after the course has begun.

*Customized dates/options available for large groups.


Learners are invited to participate in the complimentary asynchronous (independent) course: Developing Intersectional Employment Services to enter this program with a foundational knowledge base.

Book an appointment with our Enrollment Coordinator to discuss this certificate program and other learning opportunities.​

If you are experiencing any technical difficulties registering for this program, please reach out to [email protected].

To discuss accommodations or to register more than 5 learners at one time, please reach out to our Director of Learning and Development. ​

Upcoming Training Sessions

Start Date

March 4, 2024

End Date

April 14, 2024

Course Length:

6 weeks


Online Learning

Start Date


End Date


Course Length:

6 weeks


Online Learning

*Customized dates/options available for large groups.

Frequently Asked Questions

1. How do I know if this is the right training opportunity for me?

Are you a career development professional looking to improve your services for Indigenous and racialized clients who experience disability? If so, this program offers:  

  • An enhanced understanding of the impact of intersectionality and unconscious bias in the workplace.
  • A deeper awareness of job seekers’ experiences and perspectives around race and disability.  
  • Critical knowledge on relevant terminology and concepts such as white fragility, anti-racism, anti-ableism, and allyship and advocacy.  
  • Practical recommendations to foster your commitment and connect with different stakeholders to promote diversity, equity, and inclusion in the workplace.  
  • Research-based strategies that align with an intersectional and trauma-informed lens to maximize the impact and inclusivity of your practice.  

    If you’re unsure, we invite you to book a discussion with our Enrollment Coordinator to explore best fit.  Schedule a time that works for you by emailing [email protected]. 
2. How many weeks does it take to complete this certificate program?

This is a 6-week program and will require a total of 30 hours to complete. 

3. How many hours should I dedicate to this program each week?

We recommend allocating at least 5 hours per week. 1 hour will be allocated to the weekly live webinar. The remaining weekly requirements can be completed on your own time. 

4. Where does the training take place?

This program is completed online via the CASE Learning Portal.

5. What are the weekly requirements?

To successfully complete this program, learners are required to complete the following by Sunday evening every week: 

  • Participate in the discussion forum by posting 1 original post and responding to 2 others. 
  • Review the modular content and resources. 
  • Attend the weekly live webinar. 
  • Submit the learning activity (requires 80% grade to pass). 
  • Complete the knowledge check (requires 80% grade to pass).  

For more details, please review the  How it Works Infographic.  

6. What happens if I miss one of the webinars?

Your instructor will provide you with a detailed training calendar prior to the training start date. Learners are encouraged to schedule time in advance to complete program requirements to prevent conflicts.  CASE understands that, on occasion, missing a live webinar may be necessary and a recording will be provided.     

7. When do the weekly live webinars take place?

In An Intersectional Approach to Supporting Career Development, webinars are held on Tuesdays, 12 – 1:15 p.m. eastern time.

8. Where do the weekly live webinars take place?

Webinars are facilitated through the Zoom platform. Please make sure you have a Zoom account set up before the first webinar and that you join with a working microphone and video camera to fully participate.

You can access the meeting details within the learning portal itself or in the training calendar sent to you from the instructor. The instructor will also include the meeting details in their weekly communications to the learning cohort.   

10. I require an accommodation. Who should I speak with?

We invite you to review our Accessibility Statement and to connect with the Director of Learning and Development if you require an accommodation for any of our training offerings. 

11. What is your refund/cancellation policy?

To provide you with the best possible learning experience, we keep class sizes small. If you must cancel, please notify the Learning & Development team 14 days before the scheduled start date to receive a full refund. If you must cancel with less than 14 days’ notice, we will do our best to fill your seat with another interested participant. If we are successful, we will reimburse you for your full registration fee. If we are not successful, we will refund you 50% of your fee. We are not able to offer refunds for cancellations made after the training has begun. 

What Our Members Are Saying​

"I can’t even begin to explain the numerous new perspectives I gained while taking the SEE program. The instructors helped guide us through each new concept and technique to ensure we consistently provide quality services within our respective organizations."

Stephanie Gould

Employment Maintenance Worker
Nova Scotia Works – Cumberland African Nova Scotian Association
"This course helped me refine what Supported Employment looks like. It allowed me to get out of my comfort zone and get familiar with new ways of approaching employers, supporting clients, and working with my organization to be better in the future.”

Leslie York

Youth Leadership Coordinator
YMCA of Cape Breton
"Completing this course has definitely reenergized me and although I have always loved this kind of work, it has me excited to try some new approaches and resources. I feel I have a larger toolbox of resources than before.”

Robin Benedict

Employment Maintenance Worker / Job Coach
PeopleWorx Society
"I was so impressed with the instructors and how the course was delivered. The tools and strategies … allowed me to understand what my role as an employment specialist was really all about. I deployed the tools and strategies within my role with a lot of success…"

Trevor Folgering

Job Developer
Partners in Employment
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