Digital Literacy
Evolve With the Technology.
Digital Literacy Instructor Certificate Program
This online program prepares employment professionals to conduct digital skill assessments. It provides the tools and resources required to support job seekers in increasing their digital knowledge and technical capabilities. The program fosters critical thinking around online safety by exploring strategies to manage an online presence and leverage social media for employment-related purposes.
The Digital Literacy Instructor certificate program allows employment service providers to offer well-rounded instruction and support to job seekers. When an employment professional successfully completes the program, they are eligible to:
- receive a registration URL and instructor orientation,
- host a group of students on the CASE learning portal,
- grade assignments and provide feedback to students,
- receive evaluation data from their students, and
- access technical support while teaching.
Digital Literacy Certificate Program for Job Seekers
- using a computer,
- troubleshooting basic computer problems,
- connecting to the internet,
- safely navigating the web,
- performing online banking,
- designing an online safety plan,
- creating email communications,
- developing a social media presence,
- applying for jobs online,
- working with the cloud, and
- developing Microsoft and Google documents.
Upon completion, both instructors and job seekers receive micro-credentials that verify their participation in their respective programs and outline the targeted knowledge, skills, and/or competencies addressed.
The Digital Literacy certificate program has been developed in partnership with the Canadian Association for Supported Employment and the Community Futures Ventures at The University of Fraser Valley Continuing Education.
Program Delivery
Digital Literacy for Instructors
The instructor program delivery is fully asynchronous and can be completed in 15-20 hours. Participants review the learning content independently and have 90 days to complete the learning modules which feature videos, resource guides, assessments, lesson plans, and more.
To register for this certificate program, contact: [email protected]
Program Delivery
Digital Literacy for Job Seekers
To participate in this program, job seekers must be connected with a qualified Digital Literacy Instructor (an employment professional who has completed the CASE Digital Literacy Instructor Certificate Program).
If you require an accommodation to participate in this program, please reach out to our National Trainer and Enrollment Coordinator at [email protected] or the Director of Learning and Development at [email protected].
This program is currently available in English. We are working to make the program available in French.
Registration Fees
Note: The cost does not include HST/GST/PST/QST. The applicable provincial sales tax rate will be applied to your invoice.
When registering 3 or more employment professionals from one organization, reach out to: Belinda Deenik, Director of Learning and Development [email protected]
Cancellation Policy
In order to provide you with the best possible learning experience, we keep class sizes for the Digital Literacy Certificate Program small. Due to this limited seating, we request that if you must cancel, you do so at least 14 days before the scheduled start of the class to receive a full refund. If you must cancel with less than 14 days notice, we will do our best to fill your spot with another interested participant. If we are successful, we will reimburse you for your full registration fees. If we are not able to fill your spot, we will refund you 50% of your fees. We are not able to offer refunds for cancellations made after the course has begun.
| Registrant Type | Type d’inscription | Cost | Cout $ (CDN) | For Case Members | Member de l’ACSE |
|---|---|---|
| Digital Literacy Instructor Program | $300 | $250 |
| Digital Literacy Job Seekers Program | $300 | $300 |
Book an appointment with our Enrollment Coordinator to discuss this certificate program and other learning opportunities.
Training Resources
How digitally literate are you?
Read the course outline which includes learning objectives and topics covered.
Our digital literacy certificate programs were created in partnership with the University of the Fraser Valley, with additional support from Community Futures South Fraser, Community Futures Ventures, and the Entrepreneurs with Disabilities Program of BC.
Frequently Asked Questions
Are you looking to enhance or refresh your understanding of digital tools for daily living and employment purposes? If so, completion of this program will demonstrate your ability to:
- have an awareness of essential computer hardware/equipment and basic troubleshooting;
- connect to and safely use the Internet;
- develop Word, Excel, and Google documents;
- apply for jobs online;
- use email to create and respond to communications; and,
- create social media profiles as a marketing tool.
Note: to participate in this training, you must be connected to an employment agency that has successfully completed the Digital Literacy Instructor Certificate Program.
If you’re unsure, we invite you to book a discussion with our Enrollment Coordinator to further explore best fit. You can schedule a time that works for you by emailing [email protected].
This is an online 3-week program (3 modules) and will require a total of 30 hours to complete.
We recommend allocating at least ten (10) hours per week.
Online training will take place via CASE’s learning portal, called "TalentLMS". Your login credentials will be emailed to you before the program is scheduled to begin.
We invite you to review our Accessibility Statement and to connect with the Director of Learning and Development if you require an accommodation for any of our training offerings.
Yes, this course is asynchronous.
In order to provide you with the best possible learning experience, we keep class sizes for Digital Literacy training small. Due to this limited seating, we request that if you must cancel, you do so at least 14 days before the scheduled start of the class to receive a full refund. If you must cancel with less than 14 days notice, we will do our best to fill your spot with another interested participant. If we are successful, we will reimburse you for your full registration fees. If we are not able to fill your spot, we will refund you 50% of your fees. We are not able to offer refunds for cancellations made after the course has begun.
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